Kent Reliance

Kent Reliance is the personal face of mortgage lending. They treat every case individually because their team knows that when it comes to mortgages, not everybody’s needs are the same. They underwrite all applications individually rather than relying on a computer says Yes/No inflexibility and are always on hand to support us before, during and after the application process. When you have a customer with exceptional needs they are happy to discuss unusual and bespoke lending opportunities, they hope to help with a specialist product tailored to their needs. Take a look at the wide range of products they offer.

On returning to market after their acquisition by One Savings Bank Plc in 2009 Kent Reliance appointed Complete as their route to market for intermediaries and remain one of Complete’s most popular lenders.

  • Residential mortgages for first time buyers
  • Buy to Let Mortgages – (including HMO’s Student lets, Ltd. Co and multiple occupancy up to 4 dwellings)
  • Complex Prime Mortgages
  • Shared Ownership Mortgages
  • Light Refurbishment Mortgages
  • Large Loan Specialists
  • Bespoke Mortgages

Paul Randel

Due to the successful relationship between Kent Reliance & Complete FS the proposition has been enhanced by appointing an on-site underwriter at the Southampton head office.

Paul currently spends 3 full days at the office each week. This improves a better quality of decision making when looking at specialist cases and often speeds up the time to offer.

Working with Complete FS

As a company we have worked with Complete FS since 2011. The Directors at Complete FS were instrumental in the relaunch of Kent Reliance and helped in the design and roll out of our proposition to the specialist market. Complete FS are one of a handful of our partners who have access to all 3 brands of One Savings Bank intermediary offering.
We have recently strengthened the partnership by committing an on-site underwriter to manage their business 3 days a week. The professionalism that they show in everything they do is second to none, as a company they are fully committed to ensuring positive customer outcomes.
They have invested in the development of their staff and the fact that they celebrated their 25th Anniversary in 2018 is testament to the longevity and commitment they have from a very loyal intermediary base. We are delighted to work with them across all our brands and build on the knowledge that they have within the specialist distribution arena.

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