Welcome to the Complete FS Ltd website. Our company is dedicated to providing services for the financial intermediary. Please take time to explore our website or contact us to discuss how we can assist your business.
Loan Type | Type of Enquiry | Email Address | Telehone Number |
---|---|---|---|
Bridging/Commercial | New Enquiry | bridging@complete-fs.co.uk | 02380 450513 / 02380 450502 |
Bridging/Commercial | Existing case | bridging@complete-fs.co.uk | 02380 450171 |
Buy To Let | New Enquiry | enquiries@complete-fs.co.uk | 02380 450514 / 02380 450182 |
Buy To Let | Existing case | btl@complete-fs.co.uk | 02380 450188 |
Residential | New Enquiry | enquiries@complete-fs.co.uk | 02380 450509 / 02380 450514 |
Residential | Existing case | resi@complete-fs.co.uk | 02380 450515 / 02380 450506 |
Secured Loans | New Enquiry | enquiries@complete-fs.co.uk | 02380 450509 |
Secured Loans | Existing case | securedloans@complete-fs.co.uk | 02380 450506 |
Why use Complete FS

We are committed to providing and processing excellent products from our panel of lenders for distribution to the entire intermediary sector. Our aim is to continue to enhance the “COMPLETE” brand as a company that delivers service excellence.
This growth coupled with our commitment to staff training and development will maintain and improve our reputation as one of the country’s leading mortgage packagers.
Testimonials
"I am over the moon that we finally got there with this one, which is only due to Complete’s professionalism and knowledge. Yes, I will be using you again as soon as the opportunity to utilise your knowledge arises.
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Norman HutsonClick here to view more testimonials
"I wanted to leave some feedback on my experience with a recent bridging loan that was completed on Friday.
This is the first time I have used Complete FS for a bridging loan. The last time I did one I used a different packager. I can honestly say the process was so much better using Complete and the service has been great. From the first call to Bob through to Emma who has been amazing. My client was going to lose the property and was demanding on her timescales to get the bridging loan completed in a short space of time. Emma responded promptly and helped chase the lender and their solicitors so that Sheila could complete by the end of the month. During the process we had to change the product, Emma helped and managed to get the new offer out with a quick turnaround. Thank you Emma, one happy broker and one very happy client in Sheila. "
MichaelClick here to view more testimonials This is the first time I have used Complete FS for a bridging loan. The last time I did one I used a different packager. I can honestly say the process was so much better using Complete and the service has been great. From the first call to Bob through to Emma who has been amazing. My client was going to lose the property and was demanding on her timescales to get the bridging loan completed in a short space of time. Emma responded promptly and helped chase the lender and their solicitors so that Sheila could complete by the end of the month. During the process we had to change the product, Emma helped and managed to get the new offer out with a quick turnaround. Thank you Emma, one happy broker and one very happy client in Sheila. "
"Good morning Sami.
Just a quick note to say a huge thank you from the bottom of my heart for all of your hard work and sticking with us to achieve what is a dream come true for Rebecca & I. Have a lovely bank holiday weekend"
RichardClick here to view more testimonials Just a quick note to say a huge thank you from the bottom of my heart for all of your hard work and sticking with us to achieve what is a dream come true for Rebecca & I. Have a lovely bank holiday weekend"
"Sean, I just wanted to say thank you for all your help dealing with this case. You have been an absolute pleasure to work with and I do hope that we work together again soon in the future.
"
JackClick here to view more testimonials
"Jo, you have been a real superstar! I am extremely grateful...."
RobClick here to view more testimonials
"Becky was working this case for me and she was brilliant. Becky was really patient with everything and made all the changes that the clients requested. Great service from Becky and Complete FS and will always recommend you when talking to other brokers.
Keep up the good work and stay safe.
"
JohnClick here to view more testimonials
"“Emma... Again... Perfectly packaged!! If only all packagers were like you, our lives would be a lot easier. Thank you"
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Bridging Team, Together MoneyClick here to view more testimonials
"“Emma... Again... Perfectly packaged!! If only all packagers were like you, our lives would be a lot easier. Thank you"
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Bridging Team, Together MoneyClick here to view more testimonials
"The only feed back I have is that you have a very good team there and look forward to doing more with you
."
NikClick here to view more testimonials
"We had a really good result on a case with Dudley via Complete that nobody else would have come close to, you got us the extra needed to make a deal work where all other lenders were coming up short of the mark.
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TimClick here to view more testimonials
"Just wanted to drop you a quick note to say the cases and quality of docs submitted by Complete are a dream.
Everything, if not all points are addressed as we require, which makes our life a lot easier and can get the cases through quicker.
I just wanted to pass on my thanks to the team there, especially Sami & Olivia.
A real team effort from you at ALL @ Complete! "
Vida HomeloansClick here to view more testimonials
" Thank you so much, yes we need the break, but I must sincerely state that this week has seen the support from your team provide us with the ''peace of mind'' on all of our outstanding cases to allow for us to go away with no concerns or worries, and we fully understand how busy everyone is and also how each case handler has a queue of files, so a huge thank you from Michelle and I. "
KeithClick here to view more testimonials Network Panel
We are delighted to be approved packagers for the following networks.
If you hover over the network logo you can see which specialist lending categories we are approved for.

- Homeloan Partnership
- Residential & BTL - Yes
- Secured Loans - yes
- Regulated Bridging - Yes
- Non Regulated Bridging - Yes
- Commercial - Yes

- In Partnership
- Residential & BTL - Yes
- Secured Loans - yes
- Regulated Bridging - Yes
- Non Regulated Bridging - Yes
- Commercial - Yes
- Excluded Lenders - Landbay

- Julian Harris
- Residential & BTL - Yes
- Secured Loans - No
- Regulated Bridging - Yes
- Non Regulated Bridging - Yes
- Commercial - Yes

- Legal and General
- Residential & BTL - Yes
- Secured Loans - Yes
- Regulated Bridging - Yes
- Non Regulated Bridging - Yes
- Commercial - Yes

- MCI Club
- Residential & BTL - Yes
- Secured Loans - Yes
- Regulated Bridging - Yes
- Non Regulated Bridging - Yes
- Commercial - Yes

- Paradigm
- Residential & BTL - Yes
- Secured Loans - No
- Regulated Bridging - Yes
- Non Regulated Bridging - Yes
- Commercial - Yes

- Primis Mortgage Network
- Residential & BTL - Yes
- Secured Loans - No
- Regulated Bridging - Yes
- Non Regulated Bridging - Yes
- Commercial - No

- Positive Solutions
- Residential & BTL - Yes
- Secured Loans - No
- Regulated Bridging - No
- Non Regulated Bridging - Yes
- Commercial - Yes

- Quilter Financial Planning
- Residential & BTL - Yes
- Secured Loans - No
- Regulated Bridging - No
- Non Regulated Bridging - Yes
- Commercial - Yes

- St James's Place
- Residential & BTL - Yes
- Secured Loans - Yes
- Regulated Bridging - Yes
- Non Regulated Bridging - Yes
- Commercial - Yes

- Stonebridge
- Residential & BTL - Yes
- Secured Loans - No
- Regulated Bridging - No
- Non Regulated Bridging - No
- Commercial - No

- TMA Club
- Residential & BTL - Yes
- Secured Loans - Yes
- Regulated Bridging - Yes
- Non Regulated Bridging - Yes
- Commercial - Yes

- Whitechurch
- Residential & BTL - Yes
- Secured Loans - yes
- Regulated Bridging - Yes
- Non Regulated Bridging - Yes
- Commercial - Yes
- Excluded Lenders - Landbay
e-marketing
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New Enquiry/Case Tracking
For all your online enquiries, DIP’s, applications and case updates you can use BORIS.

Complete Introducer Service
Want to introducer to us? We have fully qualified mortgage advisers who will take on the advice part for you.